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Now you can efficiently maintain and update client information, identify targeted opportunities, as well as schedule/view appointment records, past, present and future.
#Microsoft contact manager software software#
Contact management software gives you a greater view of consumer needs and your customer’s specific profile information, while also helping you to identify potential leads on social networks – something that simply wasn’t available in the past. Send friend requests to your new contacts, suggest your business page with lists of current services, or send simple follow-up communication on social media in order to separate your customer service efforts from the competition. LinkedIn, Twitter and Facebook are tools that help you keep in touch with clients, while also discovering untapped opportunities.
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Simple mobile access is critical to ensuring that clients can schedule appointment times at their convenience, while also giving you instant visibility to make planning and scheduling easier.īoost your level of communication with existing clients, while uncovering potential leads, with the endless possibilities of social media. Discover scheduling made simple, with client management software designed for your specific business needs. Automatic appointment confirmations and reminders for both customers and staff help to eliminate scheduling confusion and potential missed appointments.
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With web-based contact management, your existing clients or potential customers can easily schedule services online via a computer or mobile app for those on-the-go. No more time-consuming phone calls back and forth.
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With web-based contact management, you can have easy access to everything you need, all in one place. Today’s client management software is designed to be an organized hub for all of your business information, increasing productivity (thus your bottom line) by storing information that includes everything from booking and managing appointments, to logging customer information and preferences, while letting you set business hours and provide detailed service and pricing information. Contact management software offers easy-to-use tools to manage your business information and customer profiles in the most streamlined and efficient way possible. Translation – if you fall into this category, your business is missing out. According to GetApp Lab, just over half of small businesses are using an online calendar to get the job done. While it is obvious that the right contact management software can increase productivity by streamlining efficiency, many companies have yet to realize all the components available to them when using contact tracking software.īelieve it or not, only 10 percent of small businesses use an online app or software to schedule appointments, with a shocking 8.8 percent still using a pen and paper. From efficient scheduling capabilities and appointment confirmations, to the ability to carefully track client preferences and update ever-evolving business services and pricing, contact management software has become more critical than ever before to a company’s success.